Privacy policy

Last updated 13 August 2026

Koala · Charts for Jira (“the app”) is provided by Berry.Love (“we”, “us”). This policy explains what the app does with your data. It is deliberately short because the app deliberately does very little with your data.

What the app does

Koala renders Jira dashboard gadgets that chart the issues matched by a search you configure, and exports those charts as XLSX, PDF, or PNG files — on demand or on a schedule you create.

Where your data is processed

The app runs entirely on Atlassian Forge, Atlassian’s serverless platform, inside Atlassian’s own infrastructure. Your Jira data is not sent to any server operated by Berry.Love or any third party. The app makes no external network calls. This is why the app qualifies for Atlassian’s Runs on Atlassian program. On-demand exports are generated in your own browser; scheduled exports are generated inside Forge.

What the app reads

Only the Jira issue data needed to build the charts you configure, using the read:jira-work permission. Every read runs as the person viewing the chart, so the app can never show anyone data their own Jira account could not already query.

What the app stores

Using Atlassian-hosted storage (storage:app), the app stores:

• Chart configuration — chart type, group field, and source (project id, filter id, or your JQL text). Stored by Jira with the dashboard itself.
• Export schedules you create — a name, the chart configuration they run, format, cadence, and hour. They persist until you delete them and are private to you.
• Chart caches and working data — grouped issue counts (never issue content) cached for up to 15 minutes per viewer, and background-aggregation job records deleted automatically within 24 hours.
• Scheduled export files — each run’s generated file, kept for 7 days so you can download it, then deleted automatically.

The app does not build a profile of you, and stores no analytics or usage telemetry of any kind — there is nothing to opt out of.

What the app does not do

• No data is transmitted outside Atlassian.
• No analytics, advertising, or third-party tracking — in the app or on this site.
• No selling or sharing of data with anyone.

Your control

Schedules can be deleted at any time from the gadget’s Schedules panel; deleting a gadget removes its configuration. Uninstalling the app removes its access to your Jira site.

Contact

Questions about this policy or the app: support@berry.love.